financial backup for life

CONTACT US

We’re passionate about talking to our customers, exploring ideas and making things happen. Our team is ready by phone (yes, we’ll actually pick up the phone and talk to you), email or in person if you’re in Barrie near the branch..

Talk to us by phone:

Toll Free 1-800-461-4288
Local Telephone (705) 726-5656
Fax (705) 726-1449

E-mail our service team:

contactus@oppacu.com

Come by and see us:

123 Ferris Lane
Barrie, ON
Canada L4M 2Y1

HOURS OF OPERATION
Mon – Fri
8:30 – 4:30
Wednesday
9:00 - 4:30

Saturday and Sunday: Closed

Staff Member
Extension
Responsibility
Alex McWilliams
2243
Core Membership Surname D-K 
Alecia Grant
2239
Mortgage Administration
Andrew Shannon
2247
CFO
Anita Plewes
2248
Accounting
Bill Whyte
2226
CEO
Bonnie Elliott
2242
Mortgage Administration
Carla Kruger
2223
Dedicated Acct Advisor
Casey Thompson
2234
Senior Manager Financial Services
Colleen Jacobs
2227
Estates
Cory Hunter
2231
Core Membership Surname A-C
Danita McKenzie
2230
Teller Services
Jennifer Collins
2233
Dedicated Acct Advisor
Jolene Hollmann
2224
Core Membership Surname R-Z
Karen Zammitt
2236
Credit / Compliance / Privacy
Peter Caruana
2254
Core Membership Surname L-Q
Shannon Antonio
2251
Dedicated Acct Advisor 
Shelagh Pepper
2263
HR
Sherri deGroot
2244
Marketing / Website / App
Stacey Zigah
2228
Dedicated Acct Advisor
Trystin Young
2255
Mortgage Administration

Unresolved Member Service Issues?

Member Satisfaction is very important to us at the OPPA Credit Union.  If you have an unresolved member service issue please complete the following steps to ensure your issue is addressed:

  1. Contact the person who handled the transaction in question Direct resolution of most issues can be handled efficiently by first speaking with the employee who processed the transaction in question or the Manager of that department.
  2. Contacting the OPPA Credit Union Complaints’ Officer If you are not satisfied with the resolution provided through Step 1, you may forward your concern in writing to the Complaints Officer.  The Complaints’ Officer will work with the Senior Management team to resolve the issue.

OPPACU Complaint Resolution Process | OPPACU Complaint Form

COMPLAINTS OFFICER
Karen Zammit
OPPA Credit Union, 123 Ferris Lane,
Barrie ON, L4M 2Y1
complaintofficer@oppacu.com