Internet Banking

Our MemberDirect® Online Access gives you 24-hour online access to your OPPA Credit Union accounts. You can:

  • Transfer funds (future dated, immediate and recurring)
  • View and print your statement information for up to 6 months
  • Pay bills (current or postdated)
  • Search for specific account information
  • Look up current US dollar and British pound exchange rates
  • Transfer funds from one member's account to another (within the OPPA Credit Union)

To Get Set Up

Contact the Credit Union to set up your personal access code. This code ensures the security and confidentiality of your access. It's the same access code you use for telephone banking. Remember that your access code is confidential and private and must not be revealed to anyone.

To Use MemberDirect® Online Access

  • Login to Internet Banking.
  • Enter your branch and member numbers:
    • Select OPPA for all chequing, savings, personal loan, investment and most mortgage accounts.
    • For other mortgage accounts select MTG, SMTR, BSMTR, CSMTR, DSMTR, ESMTR, FSMTR as indicated on your mortage statement.
  • Enter your access code:
    • This is the same personal access code that you use for telephone banking. If you don’t currently use telephone banking or are having a problem with the log-on procedure, contact the Credit Union.

Other Important Information

  • If no action has been processed in two minutes or more, you will automatically be logged out. Even if you click an option, you will be directed back to the log-in screen. This is a security feature and cannot be turned off.
  • Avoid the Back button in your browser. MemberDirect® is a transactional system that tracks which page you are on, and concludes some transactions by having you return to the main menu. It is recommended that you always use the Main Menu button to return to the main menu. The Back button in your browser may create errors in certain areas and should be avoided.
  • If you do not understand any features or functions once logged onto MemberDirect® Internet Banking you can click the 'help' button to find out.
  • If you have any other problems logging on to MemberDirect®, simply contact the OPPA Credit Union during regular business hours.

For after-hours support contact:
24-Hour Tech Support Desk:
1-888-273-3488
E-mail:
techsupport@sonoma-group.com

 

 

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